Jessica Handelman

Jessica Handelman has a diverse work experience that spans various roles and industries. Jessica began their career in 2003 as an Interventionist, and from 2009 to 2011, they worked as a Veterinary Assistant at Hope Veterinary Service.

In 2009, Jessica also worked at Reflections Yoga as a Receptionist/Volunteer Coordinator/Event Organizer. Jessica demonstrated versatility in this role by performing various operational functions, including sales support, client membership services, instructor hiring and training, and marketing support. Jessica also organized community outreach and networking events to increase visibility and brand recognition.

From 2012 to 2014, Jessica served as a Clinic Administrator at Pacific College of Oriental Medicine-New York. In this role, they managed a high-volume workload, balanced competing priorities, and acted as the first point of contact for customer engagement. Jessica resolved inquiries and provided information on treatments and services.

In 2014, Jessica worked as an English Second Language Instructor at the Sogang Language Program. Jessica supported students in setting and achieving their language learning goals and implemented strategies to improve focus and behavior. Jessica also built positive relationships with colleagues, students, and community members by bridging gaps in language and culture.

From 2015 to 2019, Jessica worked as a Freelance Animal Behavior Care Specialist. Jessica provided customized support to pets and their owners, including boarding, grooming, care plan development, and pet care coaching. Jessica demonstrated compassion and leveraged their behavioral psychology background to help anxious animals find peace and build healthier social dynamics.

In 2019, they joined Primal Pet Foods as a Sales Floor Team Member. In this role, Jessica expanded consumer awareness of animal nutrition needs by conducting informational and sales presentations across NYC. Jessica also cultivated positive B2B and B2C relationships through clear communication, consistent follow-through, and in-depth product knowledge.

Most recently, Jessica worked at Helix as a Customer Service Specialist. Their responsibilities included delivering exceptional customer experiences across various communication channels, building strategies to boost responsiveness and client satisfaction, and training and coaching new hires. Jessica also contributed to operational improvement and employee engagement.

Overall, Jessica Handelman has showcased a range of skills and experiences in customer service, sales, animal care, language instruction, and project coordination.

Jessica Handelman attended Temple University from 1998 to 2002, where they earned a Bachelor of Arts degree in Psychology and Theater. Jessica later attended Queens College from 2004 to 2006, although the degree obtained is not specified. At Queens College, their field of study was Clinical Behavior Analysis. Jessica Handelman also holds additional certifications, including "Jodi Glickman on Pitching Yourself" from LinkedIn, obtained in November 2019, and "Certified Veterinary Assistant" from Animal Behavior College, obtained in December 2009.