Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Their patented technology uses merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.

Software

Help Lightning

Marc Guthrie

Joseph Wilson

Alex Rapoport

Rachel Blackmon

Marcus Dillavou

Thierry Guyader

Sarah Katherine Bickerstaff

Neal Evans

Kevin Johnson

The Customer Success Team at Help Lightning ensures that clients maximize the value of the company's remote video collaboration technology. They provide onboarding, training, and ongoing support to help service organizations improve productivity and reduce costs. The team also identifies opportunities for enhancing customer satisfaction and fostering long-term relationships.

Customer Success Team

Engineering Team

Leadership Team

Sales & Business Development

Customer Success Team

About

Team members

Other teams at Help Lightning

Engineering Team

Leadership Team

Sales & Business Development