Lissette Lapointe

Lissette Lapointe is a Senior Revenue Operations Analyst at Help Scout. Lissette has previous experience working as a RevOps Co-op member, a Revenue Operations Manager at Victorious, and a Sales Operations Specialist at Fisher Investments.

Lapointe has been in their current role at Help Scout since June of 2022. In their role, they serve as a strategic thought partner to surface key insights, give recommendations on areas for improvement, and identify growth levers in sales, marketing and customer success. Additionally, they manage all integrated systems and technology stack to optimize operations between revenue generating teams, and orchestrates and directs weekly forecast reviews with leadership to drive forecast accuracy and predictability against targets.

Before their current role, Lapointe was a Revenue Operations Manager at Victorious from January 2021 to December 2021. In this role, they were responsible for all technical aspects of key technology systems to generate, track, distribute and report on all sales, customer success and marketing activities. Additionally, they drove adoption and enablement of tools and processes for revenue generating teams.

Prior to their role at Victorious, Lapointe worked as a Sales Operations Specialist at Fisher Investments from October 2018 to December 2020. In this role, they were responsible for sourcing, implementing and managing technologies that improved the efficiency of revenue generating teams.

Lapointe has a wealth of experience in Revenue Operations and is an expert in their field. Lissette is highly skilled in managing

Lissette Lapointe has a Master's degree in Business Analysis from Grand Canyon University. Lissette also has a Bachelor's degree in Finance and Economics from Grand Canyon University. In addition, Lissette Lapointe has certification from Coursera in Ask Questions to Make Data-Driven Decisions and Foundations: Data, Data, Everywhere. Lissette also has certification from Outreach in Outreach.io Admin Specialist, ZoomInfo in ZoomInfo Certification for Operations, and HubSpot in HubSpot Inbound Certification and HubSpot Sales Software Certification. Finally, Lissette Lapointe is a California Notary Public.

They are on a team with Mic Vachon - Account Executive, Travis Williams - Partnership Business Development Manager, and Simona Burbacki - Director of Account Management. Lissette Lapointe reports to Stuart Blake, VP, Sales.