Whitney Guerrero

Whitney Guerrero is a Product Manager at Help Scout. Whitney was previously a Digital Consultant at The Digital Whit from January 2017 to December 2020, helping female CEOs structure and scale their online courses, coaching, and consulting businesses. Projects they worked on included operations consulting and process improvement, systems setup and technical integrations, program and project management, content marketing and community management, social media strategy, and website design and WordPress support.

Before that, Whitney was the Senior Manager, Brand Campaign Strategy at Birchbox from January 2013 to December 2014, where they designed and executed integrated marketing campaigns for a portfolio of 30+ brand partners, identified and tracked campaign KPIs, created and presented in-depth analytics reports, partnered with the Executive Team to develop department goals and revenue targets, identified, implemented and trained the department on new systems, processes, and tools.

Whitney Guerrero has a Bachelor of Arts in Education and Human Development from Boston College. Whitney also has certification from Coursera in Responsive Web Design and Responsive Website Basics: Code with HTML, CSS, and JavaScript.

Their manager is Mariah Hay, Chief Experience Officer. They are on a team with Sarah Brown - Product Support Analyst, Alex Estrada Cline - Senior Product Designer.