Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way.

Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it, and give your team the collaboration, organization, and automation they need to move faster.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Help Scout is trusted by 12,000+ customers in over 140 countries, including Mixmax, Spikeball, Affirm, honey, COMPASS, and more.

Internet

Software

Help Scout

Nick Francis

Andrea Kayal

Leah Knobler

Sarah Brown

Whitney Guerrero

Alex Estrada Cline

Christine Chen

Kristen Bryant

Sara Cohen

Jacqueline Dellanno Lindsey

Shawna Fisher

Jared McDaniel

Stuart Blake

Alison Charles

Christopher Im

Matt Plays

Abigail Phillips

Saphiya Hindeyeh

Victor Velazquez

Denny Swindle

The founding team at Help Scout comes from a variety of backgrounds. The president and designer both have experience in the design industry, while the owner has experience in business and marketing. All three have a history of higher education, including a degree in graphic design and degrees in business and marketing from Middle Tennessee State University.

Founding Team

Leadership Team

CEO and Executive Team

Founding Team

About

Team members

Other teams at Help Scout

Leadership Team

CEO and Executive Team