Help Scout

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Help Scout is a better way to talk with your customers. Our mission is to empower businesses with tools that serve people in the most human, helpful way. Manage all your customer conversations in one powerful platform that feels just like your inbox. Be available right where your customers need it,... Read more

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Employees

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Nick Francis
Co-Founder & CEO

Nick Francis

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Denny Swindle
CTO & Co-Founder
Jared McDaniel
Director, Product Design & Co-Founder
Andrea Kayal
Chief Revenue Officer
Abigail Phillips
VP, Customers
Leah Knobler
VP, People
Scott Rocher
VP, Product
Alison Charles
Director, Product Marketing
Kristen Bryant
Director of Brand
Sara Cohen
Director of Communications
Matt Plays
Creative Director
Jacqueline Dellanno Lindsey
Senior Product Manager
Saphiya Hindeyeh
Marketing Campaign Manager
Christopher Im
Marketing Operations Manager
Victor Velazquez
Growth Marketing Strategist
Sarah Brown
Product Support Analyst

Values

Excellence, helpfulness, and ownership.