Isabelle Klevstad

Isabelle Klevstad has a diverse work experience that spans various roles and industries.

Isabelle most recently worked at Hem as a Customer Experience Manager, where they led a global team in improving customer service and internal processes. Their responsibilities included cross-team initiatives, delivering on KPIs, and coaching the team.

Prior to that, Isabelle worked at Gorm Larsen Nordic | Retail Agency as a Client Service Manager. Isabelle managed projects of different sizes, handled the entire process from quote to final report, and was directly involved with clients. Additionally, they set up recruitment processes, recruited and hired staff, and facilitated their onboarding.

Isabelle also worked at Lexington Company AB as Logistics and Customer Service Sweden, where they were responsible for managing customer service for retailers and e-tailers in the Swedish market. Isabelle had daily contact with the warehouse, retailers, and sales team, and was part of the logistics team.

Isabelle had experience in the startup environment as well, working at Simris Alg as Head of Retail Sales. In this role, they were responsible for driving sales, customer relations, and customer service. Isabelle also planned and executed product training for retailers and organized workshops, customer events, and trade shows. In addition to this role, they had other positions at Simris Alg, including Sales and Marketing, where they were responsible for finding potential leads, order administration, building relationships, and sourcing suppliers. Isabelle also worked as a Marketing Assistant.

Earlier in their career, Isabelle worked at Thomas Hägg PR & Communications as a PR Assistant, where they were involved in various tasks related to fashion and lifestyle. Isabelle also had an internship at Patriksson Group.

Isabelle Klevstad completed their education history as follows:

From 2010 to 2014, they attended Stockholm University where they earned a Fil. Kand degree in Public Relations, Advertising, and Applied Communication.

In 2009, they studied French Language Studies at International House Nice.

Continuing their education in 2008, Isabelle took an evening course in Advertising at the Berghs School of Communication.

Lastly, between 2004 and 2007, they attended The Viktor Rydberg Schools Foundation, although the specific degree and field of study are not provided.