Customer Service · Full-time · England, United Kingdom
Hemiko are recruiting for a Junior Account Manager.
Your lead responsibility as part of the Team will be to manage and maintain key client relationships and serve as the main point of contact in all matter related to client concerns and needs. You will work closely with various teams across a range of projects to deliver our contractual requirements to our Clients.
As we are a rapidly growing there is opportunity develop your career in a friendly environment. Therefore, the candidate would be seeking to broaden their skills horizon. This position will give you the opportunity to ‘own’ projects and take on accountability.
This role will participate in the delivery of our projects during operational phases working with and supported by the wider Hemiko Team. In more detail this will include:
About Hemiko
Hemiko is a fast-growing innovative business which is looking to invest in and deliver over £1bn of heat network projects in the coming years. We fund, design, build, operates and maintain low carbon district energy networks and building energy systems. This work is for communities, towns, and cities. We work with local authorities, developers, house builders, and property owners.
We are looking to lead on town and city scale decarbonisation. We recognise that the decarbonisation of heating and the built environment is one of the least known and “solution clear” areas - this is where we are focused and where we will be deploying our investment and our resource.
We are an innovative, design and proactive intelligence led company, looking to attract people who think around a problem and past an issue. We want to be at the front end of commercial and technical innovation and are looking for team members to come on that journey.
Candidate
We are looking for someone who is organised, self-motivated and able to lead and manage multiple contracts alongside maintaining key client relationships. The company is relatively small but with very fast growth. The candidate will be able to work as part of a team and take ownership and fulfil their tasks on time.
We will want you to join our journey toward a more environmentally and technically responsible and effective way of delivering energy systems; moving away from conventional processes into a more innovative and free-thinking environment.
It’s important in this role that you are well organised, forward looking, able to plan for challenges and effectively self-manage your work to ensure we deliver on time and with high quality.
Knowledge and Qualifications
Experience with managing multiple tasks simultaneously.
Ideally experience of managing your own projects with minimal supervision.
Solid analytical skills, comfortable with interpreting data to assess viability and drive solution development.
Skills
Excellent written communication and presentations skills.
The ability to build rapport with clients.
Good organisational, time management and planning skills to enable you to adapt to multiple clients and contracts
Understanding of Building Services and Utility Networks is desirable.
Comfortable with using Word, PowerPoint, and outlook etc as a minimum.
Proficient in Microsoft Excel.
Able to work well in a team.
A willingness to take ownership of a project and see it through to completion
Attention to detail and a ‘right first time’ approach.
Willingness to think differently, to innovate and to proactively look at new and better solutions.
A willingness to travel within the UK if required.
Renumeration and Info
Remuneration: £25,000.
Discretionary bonus based on individual and business performance.
Holidays 25 days a year plus statutory holidays - with an option to purchase, or sell, up to an additional 5 days per annual leave year.
Pension plan provision.
Private health care scheme available.
Cycle to work scheme.
Electric Car lease scheme.
Health and well-being support.
Continuing learning and development opportunities
An inclusive culture that promotes diversity.
Continuing learning and development opportunities.
Company PC/laptop, etc.
Application
To apply, please complete the online application form on BambooHR. However for an informal chat please contact Harley Cummins, Contract Manager (harley.cummins@hemiko.com ).
We appreciate that no one’s circumstances are the same and having the flexibility in working environments work is essential to our wellbeing. If this is significant to you let us know when you apply, and we will discuss how this could work in your role.
Hemiko strives to be an equal opportunities employer and welcomes applications from anyone regardless of ethnic origin, gender, gender expression, disability, age, trade union activity, marital status, religious belief, sexual orientation, or socioeconomic background.
We are Armed Forces friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.