IT Intern

Position Description:

We are: We are a team of IT professionals with varying specialties who are passionate about finding innovative ways to use technology to keep our company competitive and forward leaning.

You are: A college student currently enrolled in a Bachelors program for Information Technology or Computer Science related field who is looking for real-world experience learning and growing as an IT professional in a high-paced corporate environment going through major technological upgrades and changes to best support our growing company. 

Responsibilities:

• Answer phone calls from users experiencing technology issues, log tickets and beginning troubleshooting.
• Develop and conduct an inventory process covering computers and server equipment.
• Provide OS upgrades to machines throughout the enterprise.
• Assisting with server backup solutions.
• Prepare new hardware for issues.
• Conduct new user set up.
• Possibly split time between two different sites within the metropolitan area

Required Qualifications:

• Microsoft Office (Word, Excel, and PowerPoint)
• Familiar with MS Windows OS
• Strong customer service skills
• Critical Thinking
• Time Management
• Research and Analysis

Preferred Qualifications:

• Understanding of network topology
• Development of Technical Documentation
• Windows server administration experience