Olivia Charlton

Olivia Charlton is a Customer Success Manager at HGEM since August 2022, previously serving as a Senior Helpline Advisor and Caseworker at Unseen UK, where the focus was on supporting victims of modern slavery and trafficking. Prior experience includes roles such as Domestic Violence Perpetrator Programme Group Facilitator at Splitz Support Service, Complex Needs Independent Sexual Violence Advisor at Safe Link, and Content Writer at Mint Content. Olivia also worked as a Complex Needs Caseworker at Victim Support and held various positions at SafeLives, including Training Coordinator for the Learning and Accreditation Programme. Educational qualifications include a Master’s Degree in Social Research Methods from the University of Bristol and a Bachelor of Arts in Criminology from Nottingham Trent University, along with A levels from Hereford Sixth Form College, and ongoing studies at AGIP.