Sean Dilley

Sean Dilley is a seasoned Senior UX Content Strategist at NewRocket since October 2022, specializing in optimizing content performance in ServiceNow portals through expert content strategy consulting. Prior experience spans several prominent companies, including LSEG and Refinitiv, where Dilley held titles such as Knowledge Administrator and Content Manager, focusing on people enablement solutions. Dilley's extensive background includes managing the centralized human resources portal at Thomson Reuters and providing web content management and strategic consulting at U.S. Bank. Dilley also possesses substantial technical writing experience from Unisys Corporation and a foundation in education as a German language instructor at Princeton University. Academic credentials include an M.A. in German Language and Literature from Princeton University and a BA in the same field from Macalester College, alongside graduate research in Austrian literature at the University of Vienna.