Pradyumna P.

Pradyumna P. is a seasoned professional with extensive experience in customer success and management. Currently serving as the Customer Success Lead for the Mid Market at HighRadius since September 2021, responsibilities include retention, renewals, upselling, cross-selling, and enhancing customer satisfaction. Previous roles include Director of Customer Success at Practically, Core Team Member at AbleCold Logistics, and Executive Director at Lotus Farms, overseeing P&L. Pradyumna founded Gaia Food Services, a hyperlocal subscription-based food delivery service, and held the position of Manager in the PMO at UNINOR, where involvement included cross-functional project development. Early career experience comprises working as a Senior Manager at Marketics, focusing on strategic analytics for an international client. Pradyumna holds an MBA from the Faculty of Management Studies at the University of Delhi.