Elena Bertarini

City Operations Manager at HiGuests

Elena Bertarini has a diverse work experience spanning multiple industries. Starting in 2006, they worked as an Impiegata contabile at Studio Commercialista Associati until 2012, where they managed accounting tasks. From 2012 to 2014, Elena worked as a Senior Accountant at Gens Aurea Spa, handling office administration and finance for an international company specializing in gold and diamond sales. Elena then transitioned to a role as a Personal Assistant to the CEO at a Private Family Office from 2016 to 2017. In 2017, they became a Hostess and Public Relations representative at OneOcean Group, a position they held until 2018. From 2018 to 2019, Elena was part of Soho House & Co, where they held the role of Member Relations and Admin, focusing on induction, administration for club members, and organizing private events. Elena later joined Majestic Hotel Group as the Head Hostess and Commercial from May to December 2019. In 2020, they worked as a Customer Service Agent at Webhelp, where they actively participated in meetings, handled customer complaints, and consistently met targets until July 2021. From August 2021 to February 2022, Elena worked as a Transportation Operations Specialist at Amazon, ensuring goods were delivered on time and resolving transportation issues. Their most recent position is as a City Operations Manager at HiGuests, where they oversee local distribution, negotiates leads, coordinates pre-sales visits, and manages budgets.

Elena Bertarini has a diverse education history. In 2022, they enrolled in Foment Formació, where they are currently pursuing studies in Mindfulness, Coaching & Emotional Intelligence. Prior to that, in 2021, they attended ESAH - Campus SEAS for a Community Manager program. In the same year, they also studied Analytical Web and Digital Marketing Planning at Foment Formació.

From 2019 to 2020, Elena attended CESF - Centre d'estudis Sant Francesc, focusing on General Sales, Merchandising, and Related Marketing Operations. In 2015, they completed an Intensive D.E.L.E. Spanish course at International House Barcelona. In the following year, they studied an Advanced Cambridge English course at International House Newcastle Upon Tyne.

Furthermore, Elena Bertarini obtained additional certifications. Elena holds a Certified ADV certificate from Cambridge Assessment English. Elena also earned a Diploma Ragioniere Programmatore, though the institution from which they obtained it is unspecified.

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Timeline

  • City Operations Manager

    December, 2022 - present