Susan White Frazier

Susan White Frazier currently serves as the Director of Customer Insights at Hilton, a position held since October 2023. Previously, Susan held the role of Director of Market Research at Wondrium from December 2020 to June 2023, following a tenure as Senior Manager of Market Research. At the Public Broadcasting Service, Susan worked from January 2015 to June 2020 as Director of Consumer Insights and Analysis. Prior experience includes serving as Research Manager at the National Geographic Society and as a Social Science Analyst at the United States Information Agency. Educational qualifications include a Bachelor of Arts, cum laude, in History and German from Wake Forest University and a Master of Arts in International Affairs from the Elliott School of International Affairs, specializing in Public International Law, Political Theory, and Central & East European History.