Mike Palmer

Mike Palmer currently serves as the Chief Operations Officer at HGS - Hinduja Global Solutions, a position held since September 2017. Prior experience includes serving as General Manager at Silah Gulf from September 2010 to September 2016, where responsibilities encompassed overseeing customer experience solutions in various sectors. Additional roles include Head of Operations, Programme Manager at Compass Group, and senior management at TalkTalk and Onetel, focusing on quality assurance, contact center management, and project delivery. Earlier career experiences involved consultancy work and various operational roles at Merchants. Mike Palmer holds a degree in International Relations with Physics from Keele University and has furthered education at the Université de Perpignan and Málaga Instituto.