Jessica Loughlin

Jessica Loughlin is an accomplished professional with extensive experience in operations, customer support, and talent coordination. Currently, as Operations Manager and Talent Coordinator at Hito Labs since January 2019, Jessica showcases leadership in organizational efficiency. Prior roles include serving as a CX Premium Support Case Manager at Airbnb, where premium support was provided to the global hospitality community, and as a Wholesale Support Account Manager at Stumptown Coffee Roasters, focusing on customer service for West coast accounts. Jessica's diverse background also encompasses positions in administrative support, retail planning, and teaching, including an English teaching role in Rome, Italy. Jessica holds a BA in Interdisciplinary Studies in Business and Sociology from the University of California, Riverside, along with a TEFL International TESOL Certification.