Rocio Mabel Rivera Madrid

Enterprise Customer Success Manager at Hive Streaming

Rocio Mabel Rivera Madrid has a diverse work experience. Rocio Mabel currently works at Hive Streaming as a Customer Success Manager since November 2021. Prior to that, they were a Customer Support Manager at Lifesum for over four years, where they were responsible for managing day-to-day operations and increasing customer satisfaction through collaboration with department heads. Rocio also has experience as a Sales Specialist at Stromma Group from September 2012 to September 2015 and as an Administrative Assistant at the Embassy of Honduras from March 2012 to October 2012. Additionally, they worked as a partnerships leader and advisor at Limkokwing University of Creative Technology, facilitating partnerships between the university and foreign institutions to create global opportunities for students and universities.

Rocio Mabel Rivera Madrid completed their Bachelor of Business Administration (BBA) degree from Universidad Tecnológica Centroamericana between 2006 and 2009. Rocio Mabel then went on to pursue an MA in International Management with a focus on Marketing and Business from Fachhochschule Westküste, which they completed between 2010 and 2012.

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Timeline

  • Enterprise Customer Success Manager

    November, 2021 - present