Jessie Karsif

Revenue Operations Manager at Hivebrite

Jessie Karsif has a diverse work experience spanning multiple industries and roles. Jessie currently works at Hivebrite as a Customer Success Operations Manager since May 2022, where they focus on ensuring customer satisfaction and achieving operational efficiency. Prior to this role, Jessie worked as a Customer Success Manager at Hivebrite from May 2020 to April 2022.

Before their time at Hivebrite, Jessie worked at Hazon from 2013 to 2020, taking on various roles. Jessie served as a Database Migration Project Manager from December 2019 to February 2020, overseeing the successful migration of databases. Jessie also held the position of Associate Director of Event Operations and Success from January 2015 to December 2019, where they played a key role in planning and executing successful events. Additionally, they worked as a Development Officer and Database Operations Manager from May 2013 to December 2014, contributing to fundraising efforts and managing databases.

In 2018, Jessie joined Explority as the Head of Sales and Customer Success for a year. Their responsibilities involved leading the sales team and ensuring customer satisfaction.

Earlier in their career, Jessie worked at the Rothberg International School at the Hebrew University of Jerusalem as an Administrative Manager from March 2012 to April 2013. Prior to that, they served as Chief Financial Officer at Habonim Dror North America from September 2010 to September 2011. Jessie also worked as the Director of Habonim Dror Camp Na'aleh from September 2006 to September 2010.

Through their various roles, Jessie has gained valuable experience in customer success, operations management, project management, event planning, fundraising, database management, and leadership.

Jessie Karsif has a diverse educational background. In 2001, they attended the Educational Center for the Arts where they studied Creative Writing, although no degree was obtained during this time. From 2003 to 2005, they attended Bard College at Simon's Rock and earned an A.A. in Sociology Studies. Subsequently, they enrolled at The New School from 2006 to 2008, where they completed their B.A. in Cultural Media Studies. Additionally, Jessie has obtained several certifications, including "Customer Experience: Journey Mapping", "Interview Tips for Sales Professionals", and "Key Account Management" from LinkedIn, all in March 2020. Furthermore, they hold certifications in First Aid, CPR, Peer Mediation, and a Certificate in Jewish Philanthropy, although the institutions and specific dates of these certifications were not provided.

Links

Previous companies

Habonim Dror logo

Timeline

  • Revenue Operations Manager

    January 1, 2024 - present

  • Customer Success Operations Manager

    April, 2022

  • Customer Success Manager

    May, 2020