Josh Levin

Sr. Manager, Customer Success at Honeycomb

Josh Levin has a strong background in customer success and architecture. Josh is currently the Manager of Customer Success at Honeycomb.io, where they are responsible for overseeing customer success initiatives. Prior to this, they served as the Team Lead of Customer Architecture at the same company. Before joining Honeycomb.io, Josh worked as a Senior Customer Architect at the company from October 2020 to August 2021.

In 2022, Josh joined Customer Success Network as a Content Manager. Here, they are involved in managing content-related tasks.

Previous to their role at Customer Success Network, Josh worked as a Senior Solutions Architect at Soul Machines. Josh was responsible for providing technical solutions and expertise for the company.

Josh gained experience at Gainsight, where they held multiple roles including Technical Architect, Sr. Onboarding Architect, and Onboarding Architect. Additionally, they worked at Xactly Corp as an Implementation Consultant, focusing on implementing the Xactly Express tool and optimizing team best practices.

Josh's early experience includes working at CirrusOne as a Gainsight Architect and Consultant, as well as at CPQ Solutions as a Business Intelligence Lead and Associate Consultant in CPQ.

Josh Levin attended the University of California, Berkeley from 2007 to 2013, where they earned a Bachelor of Arts (B.A.) degree in Cognitive Science. In addition, they obtained certifications as a Certified Mentor (CS Ops) from Mentorloop (date of attainment unknown) and as a Salesforce Certified Administrator from Salesforce in August 2016.

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Previous companies

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Timeline

  • Sr. Manager, Customer Success

    May 1, 2024 - present

  • Manager, Customer Success

    February, 2022

  • Team Lead, Customer Architecture

    August, 2021

  • Senior Customer Architect

    October, 2020