Gregory Vandersmissen is a seasoned product management professional currently serving as a Senior Product Manager for Customer Care at Hootsuite since December 2021. Previously, Gregory held roles including Senior Principal Product Manager for Agent AI at Nuance Communications and Lead Product Manager at Sparkcentral by Hootsuite, focusing on customer care platform strategy and roadmap development. With experience dating back to 2012, Gregory's career encompasses positions such as Project Manager EMEA at Amano, where management of worldwide parking projects took precedence, and Field Project Engineer EMEA at Mojix, responsible for presales activities and project management related to RFID systems. Educational qualifications include a Bachelor's degree in Logistics, Materials, and Supply Chain Management from Katholieke Hogeschool Limburg.