Melissa Thompson

Director, HR Shared Services at Horace Mann

Melissa Thompson has a strong background in human resources. Melissa first worked at Marketing Werks as an Event Coordinator/Mobile Marketing, where they focused on creating emotional connections with consumers and raising awareness for the Children's Miracle Network. In 2008, they joined Horace Mann and held various HR roles, including HR Generalist, Senior Payroll Administrator, Human Resources Payroll Manager, and Director of HR Shared Services. In these positions, they managed payroll processes, implemented strategies for service delivery, developed HR policies, and administered leave management and accommodations. Melissa has demonstrated expertise in ensuring compliance, optimizing service quality, and fostering a culture of trust and inclusion.

Melissa Thompson completed their high school education at Tri-City High School in an undisclosed year. Following that, they attended Southern Illinois University Edwardsville from 2001 to 2005, where they obtained their Bachelor of Science (BS) degree in Employment Relations. Melissa also holds a certification in Fundamentals of Payroll from the American Payroll Association, although the specific date of completion is unavailable.

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Timeline

  • Director, HR Shared Services

    January, 2019 - present

  • Human Resources Payroll Manager

    January, 2016

  • Senior Payroll Administrator

    January, 2015

  • HR Generalist

    January, 2014

  • Various Positions Within HR

    July, 2008

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