Michele Jacobs

Michele Jacobs has a diverse work experience spanning multiple industries. Michele is currently working as a Senior Project Manager at HOTIVO since January 2022. Prior to that, they held the same position at Benefex from March 2021 to January 2022.

Michele also worked as a Service Assurance Officer at the Office for National Statistics from August 2020 to March 2021. Michele briefly served as a Home Care Support Worker at Social Care in Action (SCA Group) from July 2020 to December 2020.

In 2020, Michele founded WeJuggle Ltd, a support service for busy individuals, and served as the Founder until August 2020. Michele was responsible for providing assistance in both personal and professional aspects of people's lives.

From July 2019 to June 2020, Michele worked at Gattaca as the Head of Onboarding & Operational Compliance. Prior to that, they held the role of Client Services Department Manager at the same company from February 2016 to July 2019.

Michele has also worked as an IT Services Project Manager at Clearvision from July 2014 to November 2015. Clearvision is a software and IT services consultancy business operating in various industries.

In 2013, Michele worked as a Project Manager on a contract basis at Ageas UK. Their role involved migrating brokers to an online accounting portal, leading to increased efficiency and reduced costs.

From an operational standpoint, Michele served as the Head of Business Operations at Onecom Services Ltd from 2012 to October 2013.

Earlier in their career, Michele worked as an Office Manager at John William Roberts Ltd from February 2007 to June 2012. Michele handled various administrative tasks and implemented a new customer service strategy.

Overall, Michele Jacobs possesses a strong background in project management, operational management, and customer service in diverse industries.

Michele Jacobs received their Bachelor of Science degree in Social Sciences from The Open University, where they studied from 2004 to 2010. Before attending university, they attended Chamberlayne Park School from 1994 to 1997, although specific details about degrees or fields of study from this institution are not provided.

In addition to their formal education, Michele Jacobs has obtained several certifications. Michele became an APM Member through the Association for Project Management in September 2022. Michele completed the Change Management for Leaders course at Udemy and obtained a certificate in August 2022. In the same month, they also received a NCFE Certificate Level 2 in Team Leading from City College Southampton. Earlier in the year, in April 2022, Michele achieved APM Associate status and obtained the Professional Scrum Master™ I (PSM I) certification from Scrum.org. Michele also holds a NCFE Certificate in Lean Organization Management Techniques, which they received from City College Southampton in March 2022. In February 2021, they completed the AgilePM® Foundation training from APMG International. Furthermore, in June 2013, they underwent PRINCE2® Foundation and Practitioner Certification Training from The Knowledge Academy. Lastly, they accomplished the AgilePM® Practitioner certification from APMG International in December 2021.