Ryan K. Swartz I Cssbb I Cptm I Ecba

Program Manager - Service Delivery PMO at Hotwire Communications

Ryan K. Swartz has a diverse work experience spanning various industries. Ryan currently serves as the Program Manager - Service Delivery PMO at Hotwire Communications Ltd, where they support field teams by implementing best practices and developing procedures. Ryan is responsible for project planning, budgeting, reporting, tracking, and administration. Ryan also collaborates with Account Management, Launch Account Management, and Sales Leadership to ensure successful project execution.

Prior to their current role, Ryan worked as a Business Consultant at RKS Consulting, LLC, providing valuable expertise to clients. Ryan also served as the Vice President of Operations & Vendor Partnerships at New Horizons South Florida, overseeing operations and fostering partnerships with vendors.

Before that, Ryan held the position of Account Executive at Hiossen Implant Canada Inc. and Director of Operations & Service Delivery at Ché Ceviche, LLC. These roles allowed him to develop their skills in account management and operations.

Ryan's career started at HCSS, where they held the role of Manager of Consulting & Customer Accounts. During this time, they successfully managed client accounts and provided consulting services.

Overall, Ryan K. Swartz has demonstrated their ability to excel in project management, business consulting, operations, and account management throughout their career.

Ryan K. Swartz has a Bachelor of Business Administration (BBA) degree in International Business from The University of Texas at San Antonio.

In terms of certifications, Ryan has obtained the following additional certifications:

1. Microsoft Project 2019 Essential Training from LinkedIn (obtained in April 2023).

2. CertNexus CyberSAFE™ 410 Credential from CertNexus (obtained in September 2022).

3. The Measurement Academy: Measuring for Impact from GP Strategies Corporation (obtained in February 2022).

4. Certified Professional in Training Management (CPTM) from Training Industry, Inc. (obtained in July 2021).

5. Six Sigma Black Belt (CSSBB) from The Council for Six Sigma Certification (CSSC) (obtained in November 2020).

6. Six Sigma Green Belt (CSSGB) from The Council for Six Sigma Certification (CSSC) (obtained in October 2020).

7. Six Sigma Yellow Belt from The Council for Six Sigma Certification (CSSC) (obtained in October 2020).

8. Lean Six Sigma White Belt Certification from The Council for Six Sigma Certification (CSSC) (obtained in September 2020).

9. PMP® Certification from The Knowledge Academy (obtained in April 2016).

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