Stephanie Fernandez

Commercial Account Manager at Hotwire Communications

Stephanie Fernandez has a diverse work experience spanning over 14 years. Stephanie currently works as a Commercial Account Manager at Hotwire Communications Ltd since August 2022. Prior to this, they worked at Youfit Health Club & Fitness International LLC as a Certified Master Personal Trainer from May 2017 to April 2022. Stephanie also has experience as a Remote Customer Service Representative at ABC Financial Group from June 2016 to February 2017. Stephanie previously worked at Hotwire Communications Ltd as a VIP Customer Services Representative/Chat Agent from July 2014 to June 2016. Stephanie's earliest work experience was at Teleperformance, where they held multiple roles including Assistant Account Manager from June 2012 to August 2014, Internal Auditor/Leadership & Development Trainer from November 2010 to June 2012, Supervisor from January 2009 to November 2010, and Knowledge Assistant Agent from October 2008 to January 2009. In their role as a Knowledge Assistant Agent, Stephanie was responsible for assisting their peers in resolving issues and providing support to their manager.

Stephanie Fernandez attended Montclair State University, where they studied Broadcasting and Children Television. It is not clear when they started or finished their education at this institution. Additionally, Stephanie obtained certification as a Certified Personal Trainer (NCCPT-CPT) from the National Academy of Sports Medicine (NASM) in March 2018.

Links


Timeline

  • Commercial Account Manager

    August, 2022 - present

  • VIP Customer Services Representative Chat Agent

    July, 2014