Matthew Vickery

Complaints Manager at HSBC Innovation Banking

Matthew Vickery has a background in customer service and team management roles within the financial sector. With experience at companies like HSBC Innovation Banking and Silicon Valley Bank as a Complaints Manager, Matthew has successfully led teams to deliver exceptional customer service and efficiently manage complaints. Matthew's expertise includes training staff, managing performance, and implementing action plans to resolve backlogs. Their experience also includes volunteer work and sales assistant roles, demonstrating their strong verbal communication and negotiation skills. Matthew holds a Bachelor of Arts degree from the University of Portsmouth.

Location

Sidcup, United Kingdom

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HSBC Innovation Banking

17 followers

We’re the power behind the forward-thinkers, future-makers and leap-takers. We partner with innovators and investors in the UK, US, Israel, Hong Kong, Denmark and Sweden helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO. Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Global Funds Banking, we power ideas at every stage of their journey. From the first-time founders to the funds that back them and everything in between. Here’s to never standing still. We're proud to accelerate growth for tech and life science businesses, create meaningful connections and open a world of global opportunity for entrepreneurs and investors alike.


Employees

501-1,000

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