María Alejandra Albarracín Afanador

María Alejandra Albarracín Afanador is an experienced professional with a background in customer success and international business. Currently serving as a Customer Success Manager and Team Lead at HubSpot since July 2021, María Alejandra has previously held roles in various companies, including Analista de comercio exterior at Merck Group, where responsibilities included coordinating foreign trade processes and ensuring compliance with regulations in Colombia. Maria Alejandra also worked as a Customer Service Specialist at Johnson & Johnson, contributing to the Customer 20/20 project and processing customer orders. Additional experience includes roles in logistics, bilingual customer service, and administrative assistance. María Alejandra holds a degree in International Business Administration from Universidad de La Sabana and has furthered education in English and business-related subjects at City Colleges of Chicago.