Pearleen Chan is an accomplished professional in the field of customer success and communications, currently serving as the Manager of the Customer Success Team at HubSpot since May 2017, where responsibilities include coaching Customer Success Managers for optimal performance. Prior experience includes a range of roles such as Senior Customer Success Manager and Customer Support Specialist, as well as internships at Changi Airport Group, Bosch Singapore, Relationship Studio Pte Ltd, and Beautiful Love Wedding Pte Ltd. In these positions, Pearleen has demonstrated expertise in digital media research, corporate communications, marketing content creation, and event coordination. Pearleen holds a Bachelor of Business Management with a focus on Marketing and Corporate Communications from Singapore Management University, completed in 2017.
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