LO

Lois Omotoyinbo

CX Operations Manager at Hugo

Lois Omotoyinbo is a professional with experience in customer experience operations, brand onboarding, quality assurance, and data entry. With a background in law, Lois has worked for companies like Hugo and Copley Partners, where Lois has shown leadership in managing customer service teams, developing policies, and ensuring smooth onboarding processes for new brands. Lois holds a Master of Laws degree in Information Technology and Intellectual Property Law from the University of East Anglia, as well as a Bachelor's degree in Law from the University of Lagos.

Links


Org chart

Timeline

  • CX Operations Manager

    February, 2021 - present

  • CX Team Lead

    May, 2020

  • Brand Onboarding Workflow Coordinator

    January, 2019

  • Brand Onboarding Quality Assurance Analyst

    September, 2018

  • Brand Onboarding Data Entry Analyst

    July, 2018