Nicole Jones

Nicole Jones has a diverse work experience spanning multiple industries. Nicole began their career at Carle Foundation Hospital as a Business Development Administrative Intern, where they gained experience in various departments and projects, including researching and analyzing business proposals and organizing presentations for senior executives.

Nicole then transitioned to the University of Illinois at Urbana-Champaign, where they worked as a Health Financing and Medical Ethics Undergraduate Teaching Assistant.

In 2014, they joined MedeAnalytics as an Associate in Client Services and progressively worked their way up to roles such as Senior Associate, Product Owner - Patient Access, and Manager, Client Strategy. During their time at MedeAnalytics, Nicole was responsible for client strategy and served as a liaison between clients and internal teams.

Most recently, Nicole joined Human API as a Customer Success Manager and later became the Director of Customer Success. In these roles, they were responsible for managing customer relationships and ensuring their success with the company's products and services.

Overall, Nicole Jones has demonstrated a strong background in client services, strategy, teaching, and customer success throughout their career.

Nicole Jones studied at the University of Illinois at Urbana-Champaign from 2010 to 2014, where they obtained a Bachelor of Applied Science (B.A.Sc.) degree in Health/Health Care Administration/Management. Additionally, they have a certification in Agile Certified Product Manager Product Owner from AIPMM The Association of International Product Marketing and Management, although the specific month and year of obtaining this certification are not provided.