Kelly Rawding is an experienced customer success professional currently serving as a Strategic Customer Success Manager at Humanforce since July 2023. Previously held a Senior Customer Success Manager position at both Humanforce and Expedo, where responsibilities included enhancing customer onboarding and developing engagement models. Kelly has extensive experience in customer advocacy, focusing on increasing adoption and ensuring customer satisfaction across multiple organizations, including UKG and WorkForce Software, where roles spanned from Regional Partner Enablement to Service Delivery Manager. Kelly’s educational background includes a degree in Business & Event Management from TAFE NSW.
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