Janie Frank is a proficient communications and marketing professional with extensive experience at Hunter Douglas, Inc. since 2017, currently serving as CX Partner Communications Manager. Key responsibilities include utilizing Salesforce Marketing Cloud and Google Analytics for targeted communications, developing strategic communication plans, and managing a team in crafting impactful messaging. Prior roles at Hunter Douglas include CX Marketing Communications Manager, Associate Manager of Knowledge & Content Management, and Knowledge Management Analyst. Janie's background also features leadership positions in retail management at Banana Republic Factory Store and Build-A-Bear Workshop, along with editorial roles at Albany Student Press and Albany Times Union. Janie holds dual BAs in English and journalism from the University at Albany, SUNY.
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