Jocelyn Brown

Jocelyn Brown has extensive work experience in customer success, sales, and management roles. Jocelyn is currently the Head of Customer Success and Sales at Hypercontext, where they oversee customer success and sales teams. Prior to this, they worked as a Customer Success Advisor at Hypercontext, helping managers run high-performance teams.

Before joining Hypercontext, Jocelyn held various leadership positions at Allocadia. Jocelyn served as the SVP Customers and Revenue, where they provided exceptional customer experiences and guided them towards achieving marketing performance management success. Jocelyn also worked as the VP of Customer Success at Allocadia, dedicated to helping customers maximize their investments and elevate their experience throughout their journey.

Jocelyn's previous experience includes roles at Oracle Marketing Cloud and Eloqua. At Oracle Marketing Cloud, they were the Senior Director of Market Readiness and Director of Global Services Enablement, responsible for training and enablement. At Eloqua, they held positions such as Senior Director of Account Management and Director of Customer Success, where they focused on the success and satisfaction of enterprise customers and drove the adoption of revenue performance management.

Prior to these roles, Jocelyn worked as the Director of Business Development at Firestoker, an Account Director at DAC Group, and an Account Manager at Rogers.

Overall, Jocelyn Brown has a diverse background in customer success, sales, management, and strategic account management, with a focus on delivering exceptional customer experiences and driving business value for their clients.

Jocelyn Brown completed their Bachelor of Arts Honors (BAH) degree in Politics from Queen's University, from 1994 to 1998.