Ryan R.

Ryan R. has extensive work experience in the technology industry. Ryan is currently serving as the Vice President of Customer Success at Hypori, where they lead the customer success strategy and operations. Ryan focuses on ensuring successful implementation and adoption of Hypori's BYOD solution. Ryan collaborates closely with sales, product, and engineering teams to drive customer engagement, adoption, retention, and growth.

Prior to their role at Hypori, Ryan worked at FullScope IT for over 16 years, starting as the Chief Executive Officer. FullScope IT is a leading Managed Service Provider that specializes in healthcare IT and network security audits. Ryan aligned highly skilled IT professionals with clients' business needs and provided 24/7 live-answer, flat-rate IT service and support. Ryan was responsible for staying up-to-date with the latest technologies and implementing them for clients.

Ryan also had a role as the Chief Experience Officer at FullScope AV, Inc., where they provided superior audio, video, automation, and surveillance solutions to business and residential customers.

Overall, Ryan R. has a strong background in leadership and customer-centric roles within the technology industry.

Ryan R. has a strong education background in technical management and information systems management. From 2005 to 2008, they pursued a Masters of Science degree in Technical Management at The Johns Hopkins University. Prior to that, from 1997 to 2001, they completed their Bachelors in Information Systems Management at the University of Maryland Baltimore County.

In addition to their academic qualifications, Ryan R. has obtained several certifications to further enhance their professional skills. In December 2014, they earned a RedHat Certification from Red Hat. Following that, in March 2021, they obtained the CompTIA Security+ certification from CompTIA. Ryan intends to continue their professional development, as evident by their plans to acquire the Certified Customer Success Manager (CCSM) Level 3 certification from SuccessHACKER in April 2023.