Daniel Goncalves is a highly experienced professional in the aviation and cargo industries, currently serving as a Product Support Executive at IAG Cargo since July 2018, focusing on the performance of critical shipments. Prior roles include Cargo Operations Manager at IAG Cargo, Aircraft Departure Manager at British Airways, and Facilitator of Business Skills Training at Etihad Airways. Earlier experience encompasses various positions at British Airways, including Trainer and Resource Management, as well as customer service roles. Daniel holds a CIPD qualification in Learning and Development from ICS Learn, completed in 2016.
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