Prassana S.

Prassana S. is an experienced Human Resources and Operations Head at iCrest Sdn Bhd since February 2014, overseeing a wide range of HR functions and managing relationships with internal staff and external stakeholders in both multinational and Small Medium Enterprises. Prior to this role, Prassana served as an Assistant Manager at Maxis, focusing on process improvement using Lean Six Sigma methodology to enhance operational efficiency and customer satisfaction. Prassana's career began at DiGi Telecommunications, where responsibilities included customer process management and procedure writing. Educational qualifications include a Master of Business Administration specializing in Human Resource Management from Multimedia University and a Bachelor's degree in Information System and Management from Universiti Tun Abdul Razak.