The Customer Success Team at IDBS ensures clients effectively utilize digital solutions to accelerate scientific breakthroughs. They provide onboarding, continuous support, and strategic guidance to maximize customer satisfaction and product value.
Darpana Patel
Customer Success Manager
Heather Rennie
Customer Success Manager
Helen Kuroczycki
Customer Success Manager
Jenni Hamilton
Customer Success Manager
Mark Hedges
SaaS Onboarding & In-Life Mana...
Matthew Southcott
Customer Success Manager
Rohit Ghosh
Customer Success Manager
Vicki McEachern
Customer Success Manager