Jocelyn De Los Santos

Jocelyn De Los Santos has a diverse work experience. Jocelyn began their career in 2012 as an Executive Director and Event Coordinator for TEN MEN Productions. In 2015, they took a role as a Consulting and Contract Business Services for L&H Inc. and a Project Manager (Contract) for TELUS. In 2017, they became a CPR Instructor for Bump+Baby Matters and a Project Manager (Contract) for Scalar Decisions. In 2018, they were a Senior Project Manager for Onetrack Mind and a Partner Project Manager for The Baby Box Co. In 2019, they held two positions as a Client Service Manager for GoCo and a Customer Solutions Manager for Radiant Communications. In 2022, they will become a Customer Success Representative for Igloo Software.

Jocelyn De Los Santos has an Associate degree in Arts from Pasco-Hernando State College and is currently studying for a Certificate in French Studies at Durham College, which they are expected to complete in 2022. Jocelyn is also pursuing a degree in Registered Nursing/Registered Nurse from the University of South Florida. Additionally, Jocelyn has obtained a number of certifications, including Advanced Customer Success Manager Certified Professional from Gainsight in June 2022, Develop Your Communication Skills and Interpersonal Influence from LinkedIn in December 2021, BLS CPR/AED Instructor from Heart & Stroke in November 2021, Interpersonal Communication from LinkedIn in November 2021, Standard First Aid, CPR and AED from Canadian Red Cross in December 2018, and Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in December 2022.