Samuel Hopkinson

Senior Customer Care Professional/resolution Specialist at illumifin

Samuel Hopkinson is a seasoned professional with extensive experience in customer care and sales. Currently serving as a Senior Customer Care Professional/Resolution Specialist at illumifin since August 2018, Samuel specializes in long-term care insurance, aiding policyholders by simplifying complex policy language for various high-profile clients including AIG and Allianz. Prior experience includes a role as a Sales Representative at Bee Hoppy LLC, where Samuel focused on business development and technical assistance with lighting equipment, and as a Store Manager at Sam’s Rental LLC, where exceptional customer service was provided for wedding and equipment rentals. Samuel holds a Bachelor of Science degree with a double major in Marketing Communications and Communication Studies from the University of Wisconsin-River Falls, completed in 2017.

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