Vanessa Prestia

Vanessa Prestia has over 20 years of work experience in various roles related to sales operations, customer experience, and customer service. Vanessa is currently the Vice President of Sales Operations and Customer Experience at IMAGE Skincare since July 2018. Prior to this, they worked at Nationwide Move Management as the Vice President of Operations from April 2005 to June 2012, where they were initially hired to create and implement training programs but was quickly promoted to Call Center Operations Management. In this role, they were responsible for regulatory compliance, media relations, and community service events. Before that, they worked at Freedom Debt Management, Inc as the Customer Service Director from May 2004 to April 2005, where they played a key role in achieving ISO 9000:2001 certification and implemented streamlined customer service processes. Additionally, they have experience as the Training/Quality Assurance Manager at Debt Management Associates, Inc from April 1999 to April 2004, where they were responsible for planning, coordinating, and directing training and staff development programs. Overall, Vanessa has demonstrated expertise in sales and customer service operations, regulatory compliance, process improvement, and staff development.

Vanessa Prestia has attended the University of South Florida, although the specific details such as the start and end years, degree name, and field of study were not provided.