Diana Aten

Diana Aten's work experience begins in 2015 as a Marketing Communications Intern for Acumatica, where they analyzed and interpreted their SaaS product for international partners. Diana also led the Partner Portal Map project, facilitating client and partner interaction.

In 2016, Diana worked as an Insurance Consultant for UPS Supply Chain Solutions, handling claims for damaged or stolen goods and negotiating appropriate insurance compensation for clients. Diana also worked at Evergreen Hospital as part of the Patient Care team, assisting doctors, tending to patient needs, and managing administrative tasks.

Starting in 2019, Diana joined SAP Fieldglass as an Application Specialist. In this role, they managed client communication and satisfaction using the Vendor Management System. Diana also replicated application behaviors in internal pre-production environments and provided real-time support for escalated customer issues.

Diana's most recent experience is as a Senior Cloud Support Engineer at iManage, starting in June 2021. Their responsibilities include resolving software and configuration issues in complex application environments, collaborating with customer engineers on deployment projects, and maintaining technical knowledge of the iManage product suite.

Diana Aten holds a Bachelor's degree in Public Health from the University of Washington. No specific start or end years for their education are given.