Maria Scott-Traynor

Maria Scott-Traynor has a diverse work experience history. Maria currently works as a Customer Success Manager - APAC at iManage, a role they have held since September 2022. Prior to this, in 2022, they were an Owner/Operator and Licensee at Mount Morgan LPO, where they effectively managed all post office operations and implemented various initiatives to increase revenue and customer retention.

From 2019 to 2021, Maria worked as a Client Success Manager at APS Software, where they built strong relationships with clients and exceeded key performance indicators. Maria played a crucial role in the design and marketing process for a new software tool and successfully onboarded clients to cloud and desktop software.

In 2018, they served as a Business Manager at NEL, providing operational and strategic support to the Executive Director of People. Maria developed roadmaps, budgets, and governance processes for the directorate.

From 2016 to 2018, Maria held two roles at the Department of Family and Community Services (NSW). As a Senior Project Officer, they delivered transparent and accurate annual reports and conducted a strategic review of governance processes. In the role of Project Officer - Business Strategy, they assisted divisions in developing performance measures and provided advice to Central Government and senior executives.

In 2015, they worked as a Project Officer at Aboriginal Housing Office, focusing on developing key performance indicators and compliance frameworks for housing providers.

Maria's earliest work experience was at the Department of Internal Affairs (New Zealand) from 2012 to 2015. In various roles, they contributed to strategic change, data assurance, and framework implementation. Prior to that, they briefly worked as a Team Administrator at Summerset Group Holdings Limited in 2011 and as a Client Care Specialist at Kiwibank from 2008 to 2011.

Overall, Maria Scott-Traynor has a strong background in customer success, project management, strategic planning, and relationship management, with experience in various industries including software, government, and finance.

Maria Scott-Traynor completed their Bachelor's Degree in 2010 from Victoria University of Wellington. Maria'sdegree was in Bachelor of Commerce and Administration with a focus on International Business and Māori Business. Maria also simultaneously completed a Bachelor of Arts in Māori Studies at the same university. Prior to that, Maria attended Havelock North High School from 2001 to 2005, where they earned a Level 3 NCEA qualification. Maria'sfield of study included Te Reo Māori, Music, English, Statistics, and History. Maria also obtained a Swim Teacher certification from Aust Swim. In terms of additional certifications, Maria completed several courses from the Australian Institute of Management, including Design Thinking, Change Management, Leadership Essentials, and Consultative Sales Excellence.