Sales Support Specialist

Customer Service · Kaunas, Lithuania

Job description

Banking is moving out of banks and becoming a part of customers’ daily digital lives. Inbank’s financing solutions are embedded seamlessly into the shopping journey of 5,000+ retailers. This helps our merchant partners to grow their businesses while end customers get to benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 300+ people working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

We are looking for a smart and enthusiastic Sales Support Specialist who is willing to dig into financial product sales and find solutions during the phone call, as well as being able to turn over a new leaf in the online sales field.

What will you be doing?

  • You will consult B2C customers on the phone or F2F to advise them about the financial services we provide and their contract matters;
  • You will analyze customer needs, identify issues and support them in finding solutions;
  • You will be the one helping customers to select financial solutions best for their needs;
  • To achieve sales targets.

What we’d like to see in the candidate:

  • Willingness to learn and work in an agile fast-growth environment, flexibility in taking on new challenges and responsibilities;
  • You have excellent communication skills in Lithuanian;
  • Willingness to learn new things about the financial sector and the field of lending.

It's a bonus if you:

  • Have experience in a similar position;
  • Have English language skills, not less than B2;
  • Be able to start working immediately.

What you’ll get in return:

  • New knowledge and experience in a fast-growing company and an international FinTech company;
  • Friendly team and modern office based in Kaunas;
  • Hybrid work;
  • Health insurance or Stebby app;
  • Delicious coffee, fruit, snacks, drinks, and morning breakfast;
  • Competitive salary, starting from EUR 1350 gross and monthly bonuses.

At Inbank we strive to have an inclusive and diverse working environment, so we welcome you to apply even if you do not match all the points here but think you would do well.

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