Navneet Gaur

Navneet Gaur has a diverse range of work experience in the IT industry. Navneet most recently worked at Cloudreach, an Atos company, as a Project Delivery Manager starting in October 2022. Prior to that, from 2019 to 2022, they worked at HCL TECHNOLOGIES UK LIMITED as a Senior Project Manager, where they managed and delivered projects while also overseeing communication with stakeholders and managing project finances.

Before that, from 2015 to 2018, Navneet worked at HCL Technologies in multiple roles. Navneet served as a Tools Lead, leading the deployment of IT infra management tools and ensuring suitable ITSM processes were implemented. Navneet also worked as a SIAM Process Manager during this time.

From 2012 to 2015, Navneet worked at Fiserv as an ITSM Process Consultant, focusing on IT service management processes. Prior to that, from 2011 to 2012, they worked at HCL Technologies as an ITSM Process Manager, where they were responsible for ensuring the smooth delivery of IT services and managing various ITIL processes.

Navneet's earlier experience includes working at Computer Sciences Corporation (CSC) from 2009 to 2011 as an Incident Manager, where they were involved in incident management and communication related to service restoration. Navneet also worked at HCL Technologies from 2006 to 2009 as a Team Lead, managing a team and handling customer escalations.

Navneet started their career in 2005 at Convergys as a Technical Support Professional.

Overall, Navneet Gaur has demonstrated a strong background in project management, IT service management, and team leadership throughout their work experience.

Navneet Gaur completed an MBA in Marketing & Global Business Management from Guru Gobind Singh Indraprastha University from 2006 to 2008. Prior to that, from 2001 to 2005, Navneet studied Electronics and Communication, earning a B.Engg. degree from Maharshi Dayanand University. In 2000, Navneet obtained a +2 degree in Science from All India Central Board of Secondary Education.

In terms of additional certifications, Navneet has obtained various qualifications over the years. In 2022, Navneet achieved the Professional Scrum Master II certification from Scrum.org and the ITIL4 Managing Professional Transition certification from PeopleCert. In 2020, Navneet earned the Project Management Professional (PMP) certification from the Project Management Institute and the AWS Certified Solutions Architect - Associate designation from Amazon Web Services (AWS). Furthermore, Navneet holds the ISO 27001 Lead Auditor - Information Security Certification from TÜV SüD, obtained in 2017. In 2015, Navneet achieved the ITIL Expert Managing Across the Lifecycle (ITIL-MALC) certification from EXIN. In 2014, Navneet obtained the ISO 20000 Foundation - IT Service Certification from Fiserv and became a Certified Quality Auditor. Lastly, in 2008, Navneet earned the Lean Six Sigma Green Belt Certification from the Indian Statistical Institute (ISI), New Delhi, and the Microsoft Certified IT Professional: Enterprise Desktop Support Technician, Windows 7 (MCITP) certification from Microsoft.