Muhammad Usman

Muhammad Usman is a seasoned business analyst with extensive experience in the healthcare and finance sectors. Currently serving as a Senior Business System Analyst at Independence Blue Cross since June 2023, Muhammad previously held senior analyst roles at Elevance Health, UnitedHealth Group, BCU, Shire Pharmaceuticals, and Walgreens. Notable contributions include driving the transformation project at Elevance Health to ensure compliance with healthcare regulations, optimizing the OptumRx app workflow to achieve significant cost savings, and enhancing the home loan section of BCU's website, leading to a 28% increase in new home loans. Muhammad holds a Master of Public Administration in Marketing and IT from the Institute of Administrative Sciences, University of the Punjab, Lahore, Pakistan.