Jennifer Poole, ENP

Jennifer Poole, ENP has extensive work experience in the public safety communications industry. Jennifer began their career in 2004 as a 911 Communications Supervisor at the Seminole County Fire Department, where they gained valuable experience in emergency response management. In 2018, Jennifer joined APCO International as a Software Sales Coordinator, supporting the organization's large membership base and promoting public safety communications solutions. Jennifer then transitioned to RapidSOS in 2019, where they held multiple roles, including Regional Public Safety Manager, Public Safety Business Development Manager, and most recently, Senior Regional Manager. In these positions, Jennifer demonstrated strong leadership and business development skills, translating into successful regional and organizational growth. Currently, Jennifer is working as a Sales Representative at INdigital, utilizing their industry knowledge to drive sales and provide valuable solutions to customers. Overall, Jennifer Poole, ENP's work experience showcases their expertise in public safety communications, sales, and management.

Jennifer Poole, ENP, has a diverse education history in the field of emergency communications. In 2018 to 2020, they attended APCO International, where they obtained a degree in Emergency Medical Dispatcher (EMD). Jennifer'sfield of study during this time was EMD.

Prior to that, from 2016 to 2017, Jennifer attended APCO International again, specializing in Communications Supervisor. Jennifer earned a degree in Communications Supervisor 4th Edition.

In 2004, Jennifer pursued education in FEMA ICS (Incident Command System), obtaining several certifications such as ICS 100, 700, 800, 200, and 300. Jennifer'sfield of study during this time focused on ICS Incident Command.

Also in 2004, they attended Priority Dispatch, where they received a degree in Emergency Medical Dispatch. Jennifer'sfield of study was 911.

Furthermore, Jennifer holds the certification of Public Safety State of Florida Telecommunicator (PSTC), obtained from the Public Safety State of Florida Telecommunicator program.

In addition to their education history, Jennifer has obtained the Emergency Number Professional (ENP) certification from NENA: The 9-1-1 Association in December 2021.