Senior Account Manager To Account Director

Customer Service · Full-time · London, United Kingdom

Job description

I**nfinite Global is an international communications firm specialising in PR, Content & Campaigns, and Crisis & Litigation. Our clients are ambitious, complex organisations that need to engage with sophisticated audiences. We provide the experience, skills and insight to drive brands forward and, in special situations, to deploy strategies to defend clients from reputational risk.

Our roots are in the professional services sector, where our unrivalled depth of knowledge allows us to provide counsel to the world’s largest, most profitable and most specialized firms and companies. Our clients look to us for a nuanced understanding of their businesses, a clear sense of the kinds of stories that make news, and tested knowledge of when and how to engage the media.

To understand our company and how we work, start with our values. To us, they are not merely a set of ideals. They form the core of our identity. Our values guide our decisions and interactions with clients, stakeholders and each other. Every day, we re-commit to living them.

Agility

We solve problems with confidence and intelligence derived from real insight and understanding. We help our clients succeed in a rapidly changing world by deploying creative thinking, sophisticated communications and the latest innovations. As an organization, we listen, adapt, innovate and achieve.

Compassion

We are global citizens who use our resources to make a positive impact in our communities. We take responsibility for our actions, treating people fairly and with dignity and kindness.

Courage

We embrace challenges and are relentless in our pursuit of excellence. We reward achievement and support bold ideas. We have faith in our people and empower them to act with bravery.

Integrity

We act with honesty at all times. We nurture collaborative and long lasting relationships built on a foundation of trust, earned through the care and consideration we bring to our work. We are collaborative, transparent and candid with ourselves and our clients.

We are currently looking for a proven media guru with experience in B2B communications to support a number of strategic clients. This individual must be highly creative, organised, self-motivated and results-driven, with a deep understanding of how traditional and new media organisations operate. This position is for an Account Director or rising Senior Account Manager.

Responsibilities

You would be primarily responsible for being a driving force within the client team in developing and executing PR, content and media initiatives that promote our clients to their intended audiences across different media outlets, including print, online and broadcast media channels.

  • Serve as a highly responsive, strategic contact for several key client accounts
  • Plan and budget high-impact media campaigns, including maximising the reach of thought leadership or capitalising on breaking news developments
  • Keep abreast of all work in progress regarding your accounts and anticipation of client needs
  • Lead strategic input into client accounts including the management of client brainstorms and ideas sessions (preparing content, leading presentations etc)
  • Propose stream of ideas to improve the quality of service to, and results for, the client
  • Brief, monitor and review the performance of Account Managers, Account Executives and Graduate Trainees
  • Report regularly to a Director on progress and alert him/her to issues in a timely fashion
  • Contribute to new business results through help with lead generation and assist in the development of presentations, proposals and marketing materials

Qualifications

  • Degree educated (minimum 2:1)
  • Minimum of four years’ PR agency experience
  • Excellent communication (verbal and written) and interpersonal skills
  • Professional, outgoing and client service oriented
  • Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
  • Proven track record of successfully implementing a variety of creative and effective public relations initiatives that have generated measurable results for clients
  • Demonstrated passion for the news and current affairs

What you can expect of us

  • A very friendly and highly collaborative working environment where your voice will be heard and your ideas will count
  • The chance to become involved in the running of a growing business
  • An opportunity to work within an international network
  • A comprehensive training package with an annual personal training budget, and a focus on continual professional development
  • Competitive salary and benefits
  • Myriad growth opportunities for those demonstrating exceptional performance, commitment and ambition