Customer Service · Full-time · NY, United States
Who we are:
Stay Ai is powered by savvy DTC industry vets, who have each been building subscription programs for over ten years. We’ve worked with over 300+ subscription-focused CPG brands that have generated hundreds of millions in subscription revenue alone. Our product is shaped by lifelong marketers who specialize in acquisition and retention, not developers—and it shows.
We have amazing investors like Telescope Partners, with participation from Boulder Food Group, Riverpark Ventures, and Vanterra Capital. Previous investments were led by Watchfire Ventures, alongside industry leaders such as Nik Sharma (Sharma Brands) and Adam Turner (Postscript).
We are not afraid of challenging work and are excited to build the next big thing. Sound good to you? Then, please read more about our role!
Our culture:
We are dedicated to our work, but equally committed to celebrating our achievements. Collaboration is at the heart of everything we do, as we firmly believe in the power of teamwork. While we are remote-first as a company, we try to create opportunities to meet each other. That's why we organize annual offsite retreats in the beautiful setting of Park City or Mexico!
Who you are:
The Customer Success Manager will be a critical part of our growing Customer Experience team at Stay Ai. The mission of this role is to provide an exceptional onboarding experience to our customers as they get started with Stay. We strive to consistently meet and exceed customer expectations during this process, ultimately setting our customers up for long-term success with the platform.
What You’ll Do:
What You’ll Bring:
Why Join Us?:
Sign up to view 0 direct reports
Get started