Raul Herrera has over two decades of experience in IT support roles, currently serving as an IT Support Specialist at Persecta and Inserso Corporation since 2018. Previously, Raul held various positions at Kinetic Concepts, including Lead Technical Support Technician and Senior Technical Support Specialist, where responsibilities included troubleshooting complex PC issues, training users, and recommending hardware upgrades. Raul's extensive technical expertise encompasses hardware installation, network administration, and disaster recovery planning, demonstrating a strong commitment to enhancing organizational technology efficiency and performance.
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