Anna Riedel

Anna Riedel is an experienced professional with a strong background in customer service and sales management. Currently serving as Customer Service Manager at WorkPuls since April 2015, Anna focuses on customer needs assessment, service quality standards, customer satisfaction evaluation, and the implementation of effective team structures. Prior to this role, Anna worked at Choice Hotels International as a Customer Service Representative, managing daily operations of the Contact Center and overseeing a loyalty rewards program for over 15 million members. Earlier experience includes serving as Regional Sales Manager at Bosch, where responsibilities included business development and sales activities related to mobility solutions and Internet of Things products. Anna holds a Bachelor's Degree in Marketing/Marketing Management and a Master's Degree in International Business from Philadelphia University.