Joseph Callan

Joseph Callan has a diverse work experience spanning several industries. Joseph began their career in the United States Air Force as an Investigator for the SF Office of Investigations. After leaving the military, they worked for Convergys for over a decade, starting as a Senior Director of Operations and later becoming a General Manager/Vice President. In these roles, they were responsible for managing a $224 million book of business, overseeing global operations, and implementing best practices. Joseph achieved significant growth in revenue and profitability, exceeding targets by 115% and 151% respectively. Joseph also played a key role in securing expansion into new markets. Following their time at Convergys, Joseph held executive positions at various companies including TTEC, 24-7 Intouch, Teleperformance, and Atento. Most recently, they served as the Head of Delivery at Insite Managed Solutions.

Joseph Callan has a Bachelor of Business Administration (BBA) degree from Saint Leo University, with a specialization in Business. No specific start or end year for their education at this institution is provided.